If this is an emergency
If a situation seems life-threatening, or if you need immediate treatment of very serious or critical conditions, go to the nearest emergency room or call 911.
For those on campus, University of Chicago Medicine's Emergency Department is located at:
5656 South Maryland Avenue
Students who go the Emergency Department should bring their insurance card and their student ID. Emergency Department costs are not covered by UChicago Student Wellness or other University programs; services will be charged to you and your personal insurance.
Call 773.834.WELL to reach the Nurse Line, which is available 24/7.
You will talk with an experienced registered nurse who can answer your health care questions, explain potential care options, and, if necessary, help you find the nearest place to receive a diagnosis and treatment. The Nurse Line is free for UChicago students.
If you are unsure of whether you should go to the Emergency Room, call the Nurse Line at 773.834.WELL to determine if emergency treatment is necessary.
Learn more about your options for care, including the Nurse Line and Emergency Room.
The Therapist-on-Call can be reached at 773.702.3625. The Therapist-on-Call will clarify the nature and specifics of your emergency, will offer acute help, and will offer suggestions for ongoing support, which may include scheduling an intake appointment, walking in to UChicago Student Wellness when open, or going to the nearest emergency room. The Therapist-on-Call does not schedule appointments or renew prescriptions.
During UChicago Student Wellness Office Hours
If you feel the need to meet with someone urgently during counseling and psychiatry office hours (Monday–Friday, 8:30 a.m.–5 p.m.), call 773.834.WELL and ask to speak with the urgent care counselor.
You will be connected with the on-call UChicago Student Wellness staff therapist. The therapist will ask about your concerns and will suggest the most appropriate services.
If you declare that you are experiencing a psychological emergency, you will complete paperwork and meet with an urgent care therapist as quickly as possible. The urgent care therapist will take time to clarify and address your emergency concerns. Following the meeting, you may be assigned to a UChicago Student Wellness clinical staff member, referred to a private therapist or clinic, or scheduled for a more extended intake evaluation as soon as possible.
If you or somebody you know has been affected by sexual assault, please visit the Office of the Provost Equal Opportunity Programs website to find more information about getting help.
Not sure where to turn? The Dean-on-Call is an administrator and can be reached by calling the University of Chicago Police Department (UCPD) at 773-702-8181. Please be prepared to leave a 10-digit call-back number, as UCPD will page the Dean-on-Call for you. Students, faculty, or staff may contact the Dean-on-Call any time there is a concern or emergency in order to get advice and support in managing a situation involving a student. Learn more here.