If This Is An Emergency
If a situation seems life-threatening, or if you need immediate treatment of very serious or critical conditions, go to the nearest emergency room or call 911.
For those on campus, University of Chicago Medicine's Emergency Department is located at:
5656 South Maryland Avenue
Students who go the Emergency Department should bring their insurance card and their student ID. Emergency Department services are not covered under the Student Services Fee; services will be charged to you and your personal insurance.
Call 773.834.WELL to reach the Nurse Line, which is available 24/7.
You will talk with an experienced registered nurse who can answer your health care questions, explain potential care options, and, if necessary, help you find the nearest place to receive a diagnosis and treatment. The Nurse Line is free for UChicago students.
If you are unsure of whether you should go to the Emergency Room, call the Nurse Line at 773.834.WELL to determine if emergency treatment is necessary.
Learn more about your options for care, including the Nurse Line and Emergency Room.
The Therapist-on-Call can be reached at 773.702.3625. The Therapist-on-Call will clarify the nature and specifics of your emergency, will offer acute help, and will offer suggestions for ongoing support, which may include scheduling an intake appointment, walking in to UChicago Student Wellness when open, or going to the nearest emergency room. The Therapist-on-Call does not schedule appointments or renew prescriptions.
During UChicago Student Wellness Office Hours
If you feel the need to meet with someone urgently during counseling and psychiatry office hours (Monday–Friday, 8:30 a.m.–5 p.m.), call the front desk at 773.702.9800, or walk into UChicago Student Wellness's counseling and psychiatry office at 5555 South Woodlawn Avenue. (Note: Due to the COVID-19 situation, we ask that you first call UChicago Student Wellness before walking into the building.)
You will be connected with the on-call UChicago Student Wellness staff therapist. The therapist will ask about your concerns and will suggest the most appropriate services. You may be encouraged to walk in to the clinic and meet with a therapist.
If you declare that you are experiencing a psychological emergency, you will complete paperwork and meet with a UChicago Student Wellness urgent care therapist as quickly as possible. The urgent care therapist will take time to clarify and address your emergency concerns. Following the meeting, you may be assigned to a UChicago Student Wellness clinical staff member, referred to a private therapist or clinic, or scheduled for a more extended intake evaluation as soon as possible.
If you or somebody you know has been affected by sexual assault, please visit the Office of the Provost Equal Opportunity Programs website to find more information about getting help.
Not sure where to turn? The Dean-on-Call is a University administrator who can be reached 24/7 by calling 773.834.HELP (4357) and following the prompts. Students, faculty, or staff may contact the Dean-on-Call any time there is a concern or emergency in order to get advice and support in managing a situation involving a student. Learn more here.