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Online Scheduling is Now Available for Certain Medical, Counseling, and Health Promotion Appointments

You can also call us at 773.834.WELL to make an appointment. Click the menu below for guidance on how to book an appointment. If you aren’t sure where to turn, please call us and we’ll be happy to help. 

Scheduling Your Appointments (By Phone or Online)

For urgent situations, please see the Get Help Now page.

Call UChicago Student Wellness at 773.834.WELL during business hours to make an appointment. Existing patients who have had a medical (not counseling or psychiatry) visit with UChicago Student Wellness in the past twelve months can make future medical appointments online through their MyChart account. If you do not have a MyChart account, please speak with UChicago Student Wellness staff about setting one up. Making an appointment is quick and easy, and available 24/7 for your convenience. And because life happens, you can also reschedule or cancel an appointment directly from your MyChart mobile app or computer.  We encourage you to download and setup the MyChart app so it’s ready when you need it.

Please note that not all appointments can be scheduled online. If you do not see the type of appointment you need as an option, or do not find a suitable time, please call UChicago Student Wellness. Additionally, all new patients and patients who have not visited UChicago Student Wellness in the past twelve months must call 773.834.WELL to schedule their visit.

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What to Expect and Reminders

UChicago Student Wellness offers medical appointments by appointment only. Same-day appointments are prioritized based on urgency, so you may be scheduled for an appointment at a later time. Routine physicals, gynecological exams, and consultations are scheduled three–four weeks in advance, and travel consultations are scheduled four–six weeks in advance.

Please arrive ten minutes before your scheduled appointment time. If you are late, you may be asked to reschedule. Most appointments take forty-five minutes to one hour from check-in to check-out, so allow yourself plenty of time when you are planning your visit. If you require blood to be drawn for laboratory testing, a referral for x-rays, or other procedures, your total visit time may be longer.

If you are not sure if you need an appointment, the nursing staff can review your concerns with you and determine if you need one. The nursing staff can also assist with prescription refills and facilitate referrals.

Treatment of Minors

A parent or guardian must provide consent before a minor can be seen at UChicago Student Wellness. Please complete this form and return to UChicago Student Wellness by mail, fax, or in person. Please call our office for our fax number.

Scheduling Your Appointments (By Phone or Online)

For urgent situations, please see the Get Help Now page.

Call UChicago Student Wellness at 773.834.WELL during office hours (8:30 a.m.–5 p.m.) to schedule an appointment. If you're outside of the U.S., learn more about how you can contact us.

Starting in May 2021, online scheduling for initial counseling appointments is available through a pilot program. By logging into the my.WellnessPortal, students can:

  • View all available initial appointments up to 14 days from the date they select.
  • Schedule their initial counseling appointment, for which they will receive a confirmation email with further instructions.
  • Complete and submit necessary forms in advance of their appointment.

Students should call UChicago Student Wellness at 773.834.WELL for assistance if: 

  • They have seen a UChicago Student Wellness clinician within the past six months or are currently seeing one of our clinicians.
  • They plan to be physically located outside of Illinois during their appointment time.
  • They want to schedule an appointment for couples’ therapy.
  • They are having difficulty finding a convenient date/time through the online booking system.

For more information, please read our announcement and FAQ about the pilot program.

What to Expect and Reminders

The initial appointment is typically an intake assessment, where you will be asked to describe your concerns. The intake clinician will work with you to determine the services that can best assist you and may provide referrals to other resources, as needed. Typically, students are assigned to a therapist and/or psychiatrist on our staff, recommended to join an on-campus therapy group, or referred to a clinician in the community. 

Initial psychiatric evaluation appointments can be scheduled by UChicago Student Wellness clinicians following your initial intake appointment or after meeting with a therapist. Students are unable to schedule initial psychiatry appointments directly; the therapist with whom you are working will facilitate this process. Follow-up psychiatric appointments can be scheduled via email with your psychiatrist or advanced practice psychiatric nurse.  

Initial Wellness Coaching or Brief Alcohol Screening and Intervention for College (and Graduate) Students (BASICS) appointments can be made online. By logging into the my.WellnessPortal, students can:

  • View all available initial appointments up to 30 days from the date they select.
  • Schedule their initial Wellness Coaching or BASICS appointment, for which they will receive a confirmation email with further instructions.
  • Complete and submit necessary forms in advance of their appointment.

Students should call UChicago Student Wellness at 773.834.WELL for assistance if they are having difficulty finding a convenient date or time through the online booking system, or if they have already had their initial Wellness Coaching or BASICS appointments. Follow-up Wellness Coaching and BASICS appointments are typically coordinated at the end of each appointment.

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