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Online Scheduling is Now Available for Medical and Health Promotion Appointments

You can also call us at 773.834.WELL to make an appointment. Click the menu below for guidance on how to book an appointment. If you aren’t sure where to turn, please call us and we’ll be happy to help.

Scheduling Your Appointments (By Phone or Online)

For urgent situations, please see the Get Help Now page.

Online scheduling for medical appointments is available by logging into the my.WellnessPortal.Students can:

  • View most non-acute and urgent medical appointments up to 14 days into the future.
  • View physical exam appointments and annual gynecology appointments 60 days into the future.
  • Schedule a medical appointment and receive a confirmation email with further instructions.
  • Complete and submit necessary forms in advance of the appointment.

Please note that not all appointments can be scheduled online. If you do not see the type of appointment you need, or do not find a suitable time, please call UChicago Student Wellness at 773.834.WELL during business hours.

What to Expect and Reminders

UChicago Student Wellness offers medical appointments by appointment only. Routine physicals, gynecological exams, and consultations are scheduled 60 days in advance, and travel consultations are also scheduled up to 60 days in advance.

Please arrive ten minutes before your scheduled appointment time. If you are late, you may be asked to reschedule. Most appointments take forty-five minutes to one hour from check-in to check-out, so allow yourself plenty of time when you are planning your visit. If you require blood to be drawn for laboratory testing, a referral for x-rays, or other procedures, your total visit time may be longer.

If you are not sure if you need an appointment, the nursing staff can review your concerns with you and determine if you need one. The nursing staff can also assist with prescription refills and facilitate referrals.

Treatment of Minors

A parent or guardian must provide consent before a minor can be seen at UChicago Student Wellness. Please complete this form and upload it to your my.WellnessPortal in the “Medical Clearances” section.

Scheduling Your Appointments

For urgent situations, please see the Get Help Now page.

To make an appointment by phone, call UChicago Student Wellness at 773.834.WELL during office hours (8:30 a.m.–5 p.m.). If you're outside of the U.S., learn more about how you can contact us. Initial appointments (a student's first session with us) are scheduled by phone. Subsequent appointments are generally decided upon and scheduled directly between the clinician and student.

Please note: During the Summer and Autumn Quarters of 2021, we offered a pilot program that allowed for online scheduling of initial assessment (intake) counseling appointments.  This initial pilot phase has concluded.  We are evaluating the effectiveness of this pilot with respect to students’ access to care, convenience, and optimal utilization of initial appointments.  We will be using the results of this pilot to determine how to optimize online scheduling for counseling appointments in the future.

What to Expect in the Initial Appointment

The initial appointment is typically an intake assessment, where you will be asked to describe your concerns. The intake clinician will work with you to determine the services that can best assist you and may provide referrals to other resources, as needed. Typically, students are assigned to a therapist and/or psychiatrist on our staff, recommended to join an on-campus therapy group, or referred to a clinician in the community. 

Psychiatry Appointments

Initial psychiatric evaluation appointments can be scheduled by UChicago Student Wellness clinicians following your initial intake appointment or after meeting with a therapist. Students are unable to schedule initial psychiatry appointments directly; the therapist with whom you are working will facilitate this process. Follow-up psychiatric appointments can be scheduled via email with your psychiatrist or advanced practice psychiatric nurse. 

Initial Wellness Coaching or Brief Alcohol Screening and Intervention for College (and Graduate) Students (BASICS) appointments can be made online. By logging into the my.WellnessPortal, students can:

  • View all available initial appointments up to 30 days from the date they select.
  • Schedule their initial Wellness Coaching or BASICS appointment, for which they will receive a confirmation email with further instructions.
  • Complete and submit necessary forms in advance of their appointment.

Students should call UChicago Student Wellness at 773.834.WELL for assistance if they are having difficulty finding a convenient date or time through the online booking system, or if they have already had their initial Wellness Coaching or BASICS appointments. Follow-up Wellness Coaching and BASICS appointments are typically coordinated at the end of each appointment.

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