Speak with SHS staff about getting set up with a MyChart account. Please note that online scheduling is not currently available at Student Counseling Service.
Call Student Health Service (SHS) at 773.702.4156 during business hours to make an appointment. For urgent situations, please see the Get Help Now page.
Scheduling Appointments Online
SHS launched a pilot program that will allow existing SHS patients who have visited SHS in the past twelve months to make appointments online through their MyChart account. To make an appointment online, simply log in to your MyChart account by going to mychart.uchospitals.edu, and select “Schedule an Appointment” under the “Visits” menu or in the right-hand column under “Quick Links.” Then follow the prompts to select the type of appointment you need.
Please note that not all appointments can be scheduled online. If you do not see the type of appointment you need as an option, or do not find a suitable time, please call SHS and speak with a Clinic Coordinator. Additionally, all new patients and patients who have not visited SHS in the past twelve months must call SHS to schedule their visit.
Keep in Mind
SHS is an appointment-based clinic, offering same-day and routine visit appointments. Same-day appointments are prioritized based on urgency, so you may be scheduled for an appointment at a later time. Routine physicals, gynecological exams, and consultations are scheduled three–four weeks in advance, and travel consultations are scheduled four–six weeks in advance.
Please arrive ten minutes before your scheduled appointment time. If you are late, you may be asked to reschedule. Most appointments take forty-five minutes to one hour from check-in to check-out, so allow yourself plenty of time when you are planning your visit. If you require x-rays or another procedure, your visit may take additional time.
If you are not sure if you need an appointment, the nursing staff can review your concerns with you and determine if you need one. The nursing staff can also assist with prescription refills and facilitate referrals.
Treatment of Minors
A parent or guardian must provide consent before a minor can be seen at SHS. Please complete this form and return to SHS by mail, fax, or in person. Please call our office for our fax number.
Call Student Counseling Service at 773.702.9800 or walk in to the office at 5555 South Woodlawn Avenue during office hours (8:30 a.m.–5 p.m.) to schedule an appointment. Please have your student ID available when scheduling your initial appointment. For urgent situations, please see the Get Help Now page.
Please arrive fifteen minutes early to your initial appointment. At that time, you will present your student ID and complete a brief registration form. The initial appointment is typically an intake assessment, where you will be asked to describe your concerns. The intake clinician will work with you to determine the services that can best assist you and may provide referrals to other resources, as needed. Typically students are assigned to a therapist and/or psychiatrist on the SCS staff, recommended to join an SCS therapy group, or referred to a clinician in the community.
When you call to schedule an intake appointment, the clinic coordinator will offer you the next available appointment. If, when you call, you feel the need to speak with someone urgently, you may ask to speak with the urgent care counselor.
Initial psychiatric evaluation appointments can be scheduled by SCS clinicians following your initial intake appointment or after meeting with an SCS therapist. Students are unable to schedule initial psychiatry appointments directly; the SCS therapist with whom you are working will facilitate this process. Follow-up psychiatric appointments can be scheduled via email with your SCS psychiatrist or advance practice nurse.
- BASICS is a free service for students who want to explore their alcohol use. Designed to assist students in examining their own substance behaviors in a non-judgmental environment, BASICS helps reduce risky behaviors and harmful effects from drinking. BASICS involves two sixty-minute one-on-one sessions, which are available by appointment only. Appointments can be scheduled by contacting Health Educator Elizabeth Webb at firstname.lastname@example.org or 773.834.0712.
- Wellness Coaching is a free service that provides support for navigating transitions and overcoming challenges that come your way. To schedule your first session, please complete this registration form. Contact Health Educator Layla Matariyeh at email@example.com with any questions.