Scheduling Your Appointments (By Phone or Online)

For urgent situations, please see the Get Help Now page.

Online scheduling for medical appointments is available by logging into the my.WellnessPortal.Students can:

• View most non-acute and urgent medical appointments up to 14 days into the future.
• View physical exam appointments and annual gynecology appointments 60 days into the future.
• Schedule a medical appointment and receive a confirmation email with further instructions.
• Complete and submit necessary forms in advance of the appointment.

Please note that not all appointments can be scheduled online. If you do not see the type of appointment you need, or do not find a suitable time, please call UChicago Student Wellness at 773.834.9355 during business hours.

Important Reminders and Expectations

UChicago Student Wellness offers medical vists by appointment only. Routine physicals, routine gynecological exams, and travel consultations are scheduled up to 60 days in advance. Visits for illness or injury are accommodated more quickly.

Students must arrive at least 15 minutes before your scheduled appointment time to complete any necessary paperwork. If COVID testing is required, you must arrive 20 minutes before your scheduled appointment. Please check the portal in advance of your appointment, as many forms can be completed in advance. To ensure we are able to maximize your visit time and see all students in a timely way, we are not able to accommodate late arrivals for medical appointments. This includes students who do not show up at least 15 minutes in advance of their appointment. Appointments can take 20-60 minutes, depending on the nature of your visit. If you require blood to be drawn for laboratory testing, a referral for x-rays, or other procedures, your total visit time may be longer.

If you are not sure if you need an appointment, the nursing staff can review your concerns with you and determine if you need one. The nursing staff can also assist with prescription refills and facilitate referrals.

Treatment of Minors

A parent or guardian must provide consent before a minor can be seen at UChicago Student Wellness. Please complete this form and upload it to your my.WellnessPortal in the “Medical Clearances” section.

Scheduling Your Appointments

For urgent situations, please see the Get Help Now page.

To make an initial appointment, call UChicago Student Wellness at 773.834.9355 during office hours (8:30 a.m.–5 p.m.) or go online at my.WellnessPortal anytime. If you're outside of the U.S., learn more about how you can contact us. Initial appointments (a student's first session with us) are scheduled by phone. Subsequent appointments are generally decided upon and scheduled directly between the clinician and student.

What to Expect in the Initial Appointment

The initial appointment is typically an intake assessment, where you will be asked to describe your concerns. The intake clinician will work with you to determine the services that can best assist you and may provide referrals to other resources, as needed. Typically, students are assigned to a therapist and/or psychiatrist on our staff, recommended to join an on-campus therapy group, or referred to a clinician in the community. 

Psychiatry Appointments

Initial psychiatric evaluation appointments can be scheduled by UChicago Student Wellness clinicians following your initial intake appointment or after meeting with a therapist. Students are unable to schedule initial psychiatry appointments directly; the therapist with whom you are working will facilitate this process. Follow-up psychiatric appointments can be scheduled via email with your psychiatrist or advanced practice psychiatric nurse. 

TimelyCare

Eligible students also have access to mental health services through TimelyCare, a leading telehealth company specializing in serving the needs of university students. TimelyCare offers scheduled and 24/7 on-demand services to enhance students’ access to additional mental health support. For more information on appointments, visit our TimelyCare page.

Initial Wellness Coaching or Brief Alcohol Screening and Intervention for College (and Graduate) Students (BASICS) appointments can be made online. By logging into the my.WellnessPortal, students can:

• View all available initial appointments up to 30 days from the date they select.
• Schedule their initial Wellness Coaching or BASICS appointment, for which they will receive a confirmation email with further instructions.
• Complete and submit necessary forms in advance of their appointment.

Students should call UChicago Student Wellness at 773.834.9355 for assistance if they are having difficulty finding a convenient date or time through the online booking system, or if they have already had their initial Wellness Coaching or BASICS appointments. Follow-up Wellness Coaching and BASICS appointments are typically coordinated at the end of each appointment.