Insurance Coordinators

UnitedHealthcare On-Campus Insurance Coordinators

The University of Chicago hosts two on-site UnitedHealthcare StudentResources coordinators. The insurance coordinators can answer your insurance questions, help you navigate the enrollment/waiver process, explain information related to status of your claims and assist with any aspects of your U-SHIP coverage.

The on-campus coordinators are available by phone, by e-mail or to meet in person.

Janice Thomas and James Abernathy
Woodlawn Social Services Center
950 E. 61st St., Rooms 368 & 370      
Telephone: (773) 834-4543 (press Option #2)
Fax: (773) 753-4544

Office hours: 8:00 a.m.–4:30 p.m., Monday through Friday. Please click here for a map and directions.

Note: The on-campus insurance representatives are unable to call students who are outside of the U.S.  If you are studying/doing research internationally, you are asked to contact the on-campus office via e-mail at

UnitedHealthcare Secure E-mail System

Because because UnitedHealthcare uses a secure e-mail system to protect your medical and insurance information in their regular communications, the "From" line is autogenerated as "T@Work ccastorage."

Please update your spam filter to ensure your e-mail preferences do not inadvertently block replies from the on-campus representatives.